Data Protection & Privacy Policy
Our philosophy on data protection and privacy is very simple;
(1) We do not ask for or store any user data except that necessary for administration and communications with our customers.
(2) We do not store your payment details.
(3) We will not sell, rent or lend any data we do hold to any third party.
(4) We do not spam.
Any personal data held by Voluntary Sector Solutions Ltd, whether it is held on paper, computer or other media, will be subject to the appropriate legal safeguards as specified in the Data Protection Act 1998.
You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. Any person who wishes to exercise this right should make the request via email to support@voluntarysectorhelp.co.uk
Voluntary Sector Solutions Ltd. reserves the right to ask for evidence in order to prove the requesters identity and for information we may need to find the requested data. If personal details are inaccurate, they can be amended upon request.
Voluntary Sector Solutions Ltd. aims to comply with requests for access to personal information as quickly as possible, but will ensure that it is provided within 30 days of receipt of a completed written request unless there is good reason for delay. In such cases, the reason for delay will be explained in writing to the individual making the request.
Registration with the Information Commisioners Office
As Data Controllers we are required by law to give the Information Commisioners Office (ICO) details regarding the type of data we hold, how we process it and reasons for doing so. You can view our profile on the ICO website at any time by searching for reference number Z2669909 For more information on the roles and responsibilities of Data Controllers visit the ICO website at www.ico.gov.uk
How we use cookies
A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
Links to other websites
www.voluntarysectorhelp.co.uk may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that Voluntary Sector Solutions Ltd. does not have any control over said external website. Therefore, Voluntary Sector Solutions Ltd. cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
A copy of our full Data Protection and Privacy Policy is available upon request. Please send your request to support@voluntarysectorhelp.co.uk.
